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CareGo Hackathon Pitch

Exploring ideas for an electronic health record

Cover image of the CareGo mockups for pitches and worksheets during the coaching program

In a nutshell

Client

CareGo

Role

Facilitator and prototype builder

Timeline

November 2019 to May 2020

Location

Makati, PH

Solution

We pitched a patient records system

The idea is for clinics in the Philippines to have a simple database where patients and clinics keep an accurate list of vaccinations they or their children have taken.

Impact

Incubated

Makesense chose the team to pursue the idea after the two-day hackathon.

Spreading the word

Social media pages educated the public about vaccines especially during the pandemic.

More pitches

The team won challenges from UNDP and World Health Organization.

Team building

Starting the hackathon

I attended a Makesense hackathon and joined a team that sought to identify issues around the low adoption of electronic health records. We wanted to help advance digitization and assist health workers in consistently working with complete data.

A room full of folders for sheets of medical records.
No issues, on paper
A room packed with thousands of sensitive records that can easily be destroyed or stolen.

Hackathon day workshops

Design thinking & pitching

We went through exercises to ideate solutions. A minimum viable product was planned to test our ideas and CareGo was born.

Group of photos during the hackathon: the team, the pitch, sticky notes and worksheets.
Shark tank
The team pitched the idea of CareGo as a records management system.

Primary research

Interviewing doctors & patients

The pitch was just the start. We hashed out the details of our idea for the next 6 weeks' coaching program. Makesense shared guides on how to approach the problem, brainstorm some solutions and validate them.

Doctor persona listing her needs, objectives, fears and limitations
Proto-personas
Made to gather our assumptions on our target users.
Diagram of a customer journey map showing how a doctor struggles with records during a consultation.
Journey maps
Helped us identify what improvements could be made in offering our solution.
Diagram of insights listing the things learned, validated, invalidated and pending for research.
Insights
We validated the assumptions by interviewing doctors.

Rescoping & testing

Narrowing down the scope

The team zoomed in on immunization records to focus on a use case that could be scaled later on.

Screenshot of the Invision prototype used for usability testing
Invision prototype
For one of the iterations, a doctor said that the patient info is complete but there’s too much of it that’s not relevant at the moment.
Group of photos of paper vaccination cards used in the Philippines.
Paper vaccination cards
In hindsight, the idea would have been really relevant during the pandemic. The Philippines still keeps paper cards as records for COVID-19 vaccinations.

Solution

Making health data accessible

CareGo offers convenience to the health center staff. CareGo provides them a way to keep track of the immunization rates and which vaccines are still needed, helping their communities in turn.

The team posing for a photo during the hackathon.
Above
The team during the hackathon.
Bottom
Worksheets from the six-month coaching program to guide us through our solution.

Outcome

Just getting started

The plan is to integrate CareGo in the Department of Health's immunization program workflow even in far-flung areas. CareGo's collated immunization data will be a reliable source for immunization coverage rates in the Philippines.

Online community

In a time where disinformation is rampant, the team has engaged people during the pandemic in a public campaign to promote the benefits of vaccines.

Participation in more pitches

After I left, the team still continued to work on the idea and won challenges from the UN Development Programme and World Health Organization.

Additional Credits

Mikee Chua, Troyss Pilapil, Sherie Yu, Rafi Delica (Team Members)

A collage of the worksheets used during the coaching session.